Purchase conditions

Learn about Hempsteam shipments and payments


At Hempsteam we ship purchases made to all of Spain, except the Canary Islands, Ceuta and Melilla.

Order dispatch

  • An order fis completed when it payment becomes effective.
  • During the week, all completed orders received before 4:00 p.m. are sent on the same day.
  • Completed orders are shipped Monday through Friday. We are not open on Saturdays, Sundays and holidays.

Shipping operator and delivery times

Deliveries are made, in Spain, through a express delivery company.

The delivery time ranges between 24/48 hours after the order is sent.

Purchase shipping price

All shipments are free for purchases whose amount is equal to or higher than €50,00

For purchases below this amount, there are 2 different rates depending on its destination:

  • € 5.10 per package, for shipments to mainland Spain
  • € 6.35 per package, for shipments to the Balearic Islands

Discretion and confidentiality in deliveries

All our shipments are made with packaging without brand identification or description of the products that they contain, to maintain the discretion and confidentiality that some of our clients request.

Trusted and secure payments

At Hempsteam we use secure payment technology, so you can make your purchases online without risk. Your personal data is always safe when you pay for your purchases with us.

Accepted payment methods

We make it easy for you, we use a wide variety of payment methods (Credit Cards, PayPal, Bizum, Bank Transfer …).

Secure payment
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